An elegant update to the classic flat, the Dover is crafted from genuine leather and finished with a sophisticated double-strap closure. Its sleek silhouette is designed to elongate the foot, while the cushioned insole and flexible sole ensure comfort from day to evening. 

Features:

• Genuine leather upper
• Refined two-strap adjustable closure
• Sleek, elongating silhouette
• Cushioned insole for all-day comfort
• Flexible, non-slip sole
• Heel height: 0.5 inch

Free Domestic Shipping

We offer complimentary standard shipping within the contiguous United States on all full price items or items discounted less than 20 percent.

Processing & Delivery Times

Orders are typically processed within 1–2 business days. Once dispatched, delivery usually takes 3–7 business days, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery every step of the way.

Shipping Rates for Discounted Items

To ensure transparency and fairness during promotional periods, the following shipping terms apply to sale items:

Shoes discounted by 20% or more will incur a flat-rate shipping fee of $7.99.

Returns for discounted shoes are subject to a $7.99 return fee.

We will honor one free exchange per order.

Final Sale items are not eligible for returns or exchanges under any circumstances.

RETURNS & EXCHANGE POLICY

We want you to feel confident in every M. Aviann purchase. If something isn’t quite right, we’re happy to help.

RETURNS

Accepted within 30 days of delivery. Items must be unworn, in original condition, and returned in their original packaging. Returns must use our prepaid return label. We are not responsible for parcels sent via any other method.

A $4.95 return processing fee per shipment applies.

Shoes box must be placed inside a proper shipping box; packages returned without proper packaging may incur a $20 restocking fee.

Items marked Final Sale are not eligible for return or exchange

EXCHANGES

Complimentary exchanges available within 30 days, subject to product availability.

Replacement items ship once the original item is received and inspected.

DAMAGED OR DEFECTIVE ITEMS

Notify us within 14 days of delivery for damaged or defective items. A replacement or refund will be arranged promptly.

REFUNDS

Refunds are processed to the original payment method. Please allow up to 30 days for the refund to appear on your account.

If you haven’t received your refund within this timeframe, contact us at info@maviann.com for assistance.

Storage: Always store your shoes in a cool, dry place away from direct sunlight. Use shoe trees or stuff the toes with tissue paper to help maintain their shape.

Cleaning: Remove dirt and dust with a soft brush or cloth after each wear.

Drying: Let shoes dry naturally away from direct heat sources. Insert shoe trees or newspaper inside to absorb moisture and maintain shape.

Protection: Regularly apply a protective spray or polish to shield against water, stains, and damage.