Shipping policy
Free Domestic Shipping
We offer complimentary standard shipping within the contiguous United States on all full price items or items discounted less than 20 percent.
Processing & Delivery Times
Orders are typically processed within 1–2 business days. Once dispatched, delivery usually takes 3–7 business days, depending on your location. Please note that delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery every step of the way.
Shipping Rates for Discounted Items
To ensure transparency and fairness during promotional periods, the following shipping terms apply to sale items:
- Shoes discounted by 20% or more will incur a flat-rate shipping fee of $7.99, unless a promotional term overrides the standard policy.
- Returns for discounted shoes are subject to a $9.99 return fee.
- We will honor one free exchange per order.
- Final Sale items are not eligible for returns or exchanges under any circumstances.